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Chatbots like ChatGPT are transforming the way businesses interact with customers and how the rise of conversational commerce is changing the online landscape
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Chatbots are AI programs that are programmed to answer questions and make recommendations based on what is said
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80% of consumers prefer interacting with bots over humans when making purchases or booking appointments online
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AI is taking over in many different industries and ways, from helping people with specific disabilities to helping doctors find cancerous tumors more quickly during surgery
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Chatbots are a great way to engage with customers and get feedback quickly and easily
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SEO and chatbots can coexist and complement each other to enhance customer experience
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Chatbots are not going to completely replace human involvement in search engine optimization (SEO)
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People might even prefer using real people over robots when searching or seeking information online
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