Chatbots like ChatGPT are transforming the way businesses interact with customers and how the rise of conversational commerce is changing the online landscape
Chatbots are AI programs that are programmed to answer questions and make recommendations based on what is said
80% of consumers prefer interacting with bots over humans when making purchases or booking appointments online
AI is taking over in many different industries and ways, from helping people with specific disabilities to helping doctors find cancerous tumors more quickly during surgery
Chatbots are a great way to engage with customers and get feedback quickly and easily
SEO and chatbots can coexist and complement each other to enhance customer experience
Chatbots are not going to completely replace human involvement in search engine optimization (SEO)
People might even prefer using real people over robots when searching or seeking information online